Hitachi

Hitachi Solutions, Ltd.

Microsoft Solution Business

Hitachi Solutions provides Microsoft solutions and a variety of other products and services to support customers’ management and business on a global level, mainly through its bases in Europe, Americas, APAC, and India.

Everest Group Microsoft Dynamics 365 Services

PEAK Matrix® Assessment 2023
1, 2, 3

  • Leaders
  • Major Contenders
  • Aspirants
  • Star performers
  1. Assessments for Deloitte, EY, Hitachi Solutions, IBM, and Wipro exclude service provider inputs and are based on Everest Group's proprietary Transaction Intelligence (TI) database, service provider public disclosures, and Everest Group's interactions with buyers
  2. Analysis of LTIMindtree is based on capabilities post the merger of LTI and Mindtree
  3. Eviden is an Atos business

Source: Everest Group (2023)

In the Microsoft business, the mainstay of our lineup, we have won recognition in the market as a leader among global service vendors, and in the 2023 Everest Group report*, we were recognized as a Leader for our global customer support and technical capabilities (domain knowledge, proprietary IP, etc.).

Microsoft Dynamics 365 Services PEAK Matrix® Assessment 2023

Four Reasons to Choose Us

01. Global Response Capabilities

Over 3,500 employees in Americas, Europe, India, APAC, and Japan

With global governance centered on Japan, our five bases around the world deliver Microsoft solutions to our customers and support DX using cutting-edge technologies like AI.
Close collaboration between our global offices, including with our customers’ overseas offices, enables us to provide integrated service throughout the world.

02. Extensive Track Record and Technical Capabilities

An extensive track record built on a deep understanding and knowledge of our customers’ operations

We have deployed Microsoft Dynamics 365 integrated ERP building services for more than 70 companies in Japan, mainly in the manufacturing industry, including global roll-outs to every corner of the world.
We have also successfully deployed Microsoft Dynamics 365 CRM system building services for more than 100 companies in Japan across a variety of industries (as of October 2024).

03. Approaches Fine-Tuned to Different Industries

24-hour global maintenance support to reduce the burden placed on customers following the start of operations

We provide maintenance support for multiple global locations with our Global Application Managed Service (G-AMO).
Hitachi Solutions’ India office provides maintenance support 24 hours a day, 365 days a year, regardless of time zone differences.

04. High-Quality Services in Close Global Cooperation with Microsoft

Based on our strong partnerships with Microsoft U.S. headquarters and Microsoft offices in various regions, we work closely together to provide solutions.

A recipient of awards every year, we are one of Microsoft’s leading partners.

Microsoft Cloud Solution Provider

Hitachi Solutions surrounds our Microsoft business applications and technology expertise with Service Excellence across:

Advisory, Managed, Data, Delivery, and more to ensure successful outcomes and value across your enterprise.

Modern Workplace

UX, Power Platform, Teams, Microsoft 365, Viva

Security

Governance (Data and Apps, Purview), Threat Projection

Business Applications

Dynamics 365 ERP & CRM, Power Platform, Industry IP

Infrastructure

Data Modernization, Cloud Adoption, Hybrid/Multi-Cloud, Azure IP

Data & AI

Power BI, Synapse, AI, Data Science, ML, NLP, Analytics-as-a-Service

Digital & Application Innovation

App Modernization, Cloud Migration, App Development (Power Platform, Enterprise Custom App Dev, Cloud Native App Dev), DevOps