Recognized as a Leader with Superior Service Delivery Capabilities and Market Impact in Everest Group’s Microsoft Business Applications Services PEAK Matrix® Assessment 2025
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Hitachi Solutions, Ltd. (Headquarters: Shinagawa-ku, Tokyo; President and CEO: Hideji Morita; “Hitachi Solutions”) has been recognized as one of 10 companies designated as Leaders in the Microsoft Business Applications Services PEAK Matrix® Assessment 2025, released in August 2025 by a leading research firm Everest Group, being highly evaluated for superior service delivery capabilities in both CRM and ERP domains and global delivery capabilities in the market.
Hitachi Solutions Group has offices in Europe and North America, Southeast Asia, and India, and has built a global delivery framework through collaboration with development bases in Portugal and Costa Rica.
This assessment categorized 31 major global service providers into three categories—Leader, Major Contender, and Aspirant—based on their delivery capabilities and market impact in business application services powered by Microsoft Dynamics 365 and Microsoft Power Platform.
Hitachi Solutions Group was also recognized as a Leader in the Everest Group Microsoft Dynamics 365 Service PEAK Matrix® Assessment 2023, published in September 2023, being highly evaluated for its strengths in industry-specific services for manufacturing, public sector, retail, and consumer goods, as well as its extensive service track record with Microsoft Dynamics 365.
Everest Group Microsoft Business Applications Services PEAK Matrix® Assessment 2025
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Key Points of Recognition
Hitachi Solutions Group was highly evaluated particularly in the following areas:
- Advanced technology capabilities, including sophisticated AI utilization through strengthened partnership with Microsoft Corporation
- Strategic service deployment that helps enhance customer operational efficiency and engagement
- Extensive implementation track record across a wide range of industries through integrated solution delivery utilizing Microsoft Dynamics 365 and Microsoft Power Platform
Comments on the Recognition
Comments from Tomoko Soeda, who serves as Executive Officer and General Manager of the Industrial Innovation Business Division at Hitachi Solutions:
Following our recognition in 2023, we are proud to have been selected as the only Japanese company among the 10 companies in Everest Group’s report designated as Leaders, possessing superior service delivery capabilities and global delivery capabilities in the market. Hitachi Solutions Group will continue to provide innovative solutions and excellent technology globally, and will continue to support our customers’ global business operations.
Looking Forward
Hitachi Solutions Group has extensive expertise in Microsoft Dynamics 365 services and various industries, and provides solutions that support utilization of cloud and data technologies. Moving forward, while continuously adopting new technologies, we will globally deploy solutions that comprehensively leverage various Microsoft products and services, including Microsoft Dynamics 365 and related Copilot services, as well as Microsoft Fabric (a data analytics platform with high AI affinity), Microsoft 365, Microsoft Azure, Azure OpenAI with Foundry models, and Microsoft Power Platform, to support sustainable management for customers across a wide range of industries.
About Hitachi Solutions Group’s Microsoft Dynamics 365 Business
Hitachi Solutions Group possesses four strengths essential for promoting Microsoft Dynamics 365 business: global capabilities, numerous implementation achievements, industry knowledge-based solution suites, and collaboration with Microsoft Japan. Leveraging these strengths, we provide solutions worldwide together with Group companies.
Based on our global implementation support track record for Microsoft Dynamics 365 with over 2,400 companies, we will continue to provide global support from system construction tailored to customer needs through to maintenance and operations. (Figures as of September 2025)
About Hitachi Solutions
Hitachi Solutions drives digital transformation by providing various solutions using cutting-edge digital technology based on co-creation with customers. Our bases in Europe and North America, Southeast Asia, and India work together to address the challenges faced by society and enterprises on a global scale.
We contribute to building a society where people can live safely, securely, and comfortably, and that can achieve sustainable growth.
For more information, please visit the Hitachi Solutions website
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* Other company names and product names mentioned are trademarks or registered trademarks of their respective companies.